At RACHIT ENTERPRISES, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy explains the terms and procedures related to the delivery of items ordered from our website, including water, bottles, and related products.
We currently offer shipping services within Fatehpur, Uttar Pradesh, and selected nearby areas. We are working to expand our delivery zones, so if your area is not currently covered, we will inform you during the checkout process or after placing your order.
Orders are generally delivered within 1 to 3 business days for local addresses in Fatehpur and nearby towns. For locations further away within Uttar Pradesh, delivery may take up to 7 business days. These timeframes are estimates and may be affected by product availability, weather, or courier delays. We strive to fulfill every order on time and will keep you informed of any unexpected delays.
Shipping fees depend on your order value and delivery location. During checkout, you will see the exact shipping charge before you confirm your order. In some cases, we may offer free delivery on orders above a certain value or apply flat-rate shipping for specific areas. These offers, when applicable, will be clearly mentioned on the website.
We aim to process all orders within 1 business day after they are placed. Orders received on Sundays or public holidays will be processed on the next working day. Once your order is processed and ready for shipment, we will notify you via SMS, WhatsApp, or email.
Although we work hard to deliver orders on time, certain situations may cause delays. These include extreme weather, transportation disruptions, high order volumes, or issues with delivery address accuracy. If any such delays occur, we will reach out to you with updates and try our best to resolve the situation quickly.
Once your order has been shipped, you may receive a tracking number or link to monitor the status of your delivery. For local deliveries handled by our team, we will provide real-time updates or direct contact with the delivery personnel to ensure a smooth handover.
A confirmation will be required upon delivery. The person receiving the package may be asked to sign or confirm delivery through a mobile number or OTP. If no one is available to receive the delivery, we will attempt to contact you to reschedule. Repeated failed delivery attempts may result in additional delivery charges or order cancellation.
If you receive a product that is damaged, defective, or not what you ordered, please notify us within 48 hours of receiving the delivery. We request that you take a photo of the product and retain the original packaging. Our team will work with you to offer a replacement or a refund, as per our Return and Refund Policy.
If you have any questions about our shipping process or want to check the status of your order, feel free to get in touch with us. We are always happy to help.
RACHIT ENTERPRISES
Website: https://rachitenterprise.in
Phone: +91 9274402298
Email: info.rachitenterprises@gmail.com
Address: BALIPUR, Unnamed Road, Balipur, Fatehpur, Uttar Pradesh, 212601